- The primary objective of the Consumer Protection Act, 2019 is to:
A. Regulate criminal trials
B. Protect the interests of consumers and provide a mechanism for dispute redressal
C. Regulate contracts between companies
D. Control taxation laws
Correct Answer: B
Explanation:
The Act was enacted to protect consumer rights, address unfair trade practices, and establish consumer dispute redressal mechanisms at district, state, and national levels.
2. Under Section 2 of the Consumer Protection Act, 2019, a consumer is a person who:
A. Purchases goods for resale
B. Purchases goods for commercial purposes
C. Buys goods or avails services for consideration but not for resale or commercial purpose
D. Manufactures goods for sale
Correct Answer: C
Explanation:
A consumer is someone who buys goods or hires services for consideration but not for resale or commercial purposes (subject to certain exceptions like self-employment).
3. Which authority is established under the Consumer Protection Act, 2019 to regulate matters relating to violation of consumer rights, unfair trade practices, and misleading advertisements?
A. Competition Commission of India
B. Central Consumer Protection Authority
C. District Consumer Commission
D. Ministry of Commerce
Correct Answer: B
Explanation:
The Act establishes the Central Consumer Protection Authority (CCPA) to regulate misleading advertisements, unfair trade practices, and consumer rights violations.
4. Which of the following is not a recognized consumer right under the Consumer Protection Act, 2019?
A. Right to safety
B. Right to be informed
C. Right to vote in elections
D. Right to seek redressal
Correct Answer: C
Explanation:
Consumer rights under the Act include right to safety, right to information, right to choose, right to be heard, right to redressal, and right to consumer education. Voting rights are unrelated.
5. Under the Consumer Protection Act, 2019, a product liability action may be brought against:
A. Product manufacturer
B. Product seller
C. Product service provider
D. All of the above
Correct Answer: D
Explanation:
The Act introduces product liability, allowing consumers to claim compensation from manufacturers, sellers, or service providers for harm caused by defective products or deficient services.
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